A few months ago, the cd drive on my MacBook started working intermittently. I wasn't using it much, so I didn't do anything about it. (plus I was hormonal and pregnant, and then I had a newborn.) And, then, when we had the free time to take it to the Mac store, I hadn't backed up. And, then, DH told me that I would likely lose it for a week so I put it off some more.
Today, finally, I made an appointment for their "genius bar" and took it in. About 10 minutes later, it was back in my hands with a brand new cd drive and even a new keyboard cover (I have the white one and the oils from my wrists discolored the wrist rest area.) My appointment was for 2:15; they helped me at 2:10; we were out the door by 2:25.
The boys played on the computers that they have set up for kids, L was perfectly content, and I have a working cd drive! Now I can start copying music again to load on my ipod ;)